![]() He gets frustrated and tells me to hold on while walking away. I insist on finding out the wait time anyway letting him know I am 37 weeks pregnant and very hungry as I am fasting for the blood work ordered by my doctor. Some of which did NOT have an appointment because I casually asked them while in the wait room! Anyway, he talks to me as if my concern is unreasonable. Also, I noticed several people who arrived after me being called back before me. All I wanted was to politely inquire about the wait time. He turned around rolling his eyes at me and super annoyed asked what he could help me with. When someone finally came by he tried to run off while pointing to the clinics sign in computer! I shouted for him to please stop, Ive already signed in. Having sat in the waiting area for over an hour, 37 weeks pregnant and fasting for my ordered lab work, I decided to ask what the remaining wait time would be for me. View full company disclaimer.This place is absolutely terrible! The staff is rude and slow. If you believe you are experiencing a medical emergency, call 911. ![]() If you are suffering from a non-emergent medical situation, it is suggested that you visit the nearest MedExpress center or your family physician. Always seek the advice of a physician or other qualified health care provider with any questions you may have regarding a medical condition that you are experiencing. Each person has unique medical needs based on several factors including age, genetics, body type and build, medications, exposures to illness and medical history, to name a few. It is information that is generally available. This information is not intended to replace the advice of a physician. MSO provides consultation services and offers recommendations for the Private Office Practice to consider, reject, revise and/or adopt as it deems fit. MSO shall, in no way, determine or set the methods, standards or conduct of the practice of medicine or health care provided at, by, or through any Private Office Practice, or by any of its professionals. The Private Office Practice has complete authority with regards to all medical decision-making and patient care. Urgent Care MSO, LLC (“MSO”) is a management services company which provides management services on behalf of Private Office Practices operating urgent care, primary care, walk-in and employer on-site medical centers. If we are unable to resolve your concerns, you may contact The Joint Commission on their website. If you have a quality of care or safety concern, please utilize the contact form on our website so that we may work to provide resolution. The Gold Seal is a symbol of quality that reflects our commitment to providing safe and quality care for our patients. ^MedExpress Urgent Care is honored to have earned The Joint Commission’s Gold Seal of Approval® for Ambulatory Care Accreditation by demonstrating continuous compliance with The Joint Commission’s performance standards. Please contact your insurance provider for details regarding your specific plan. ![]() For select plans, restrictions may apply and enrollees may require a referral or have to pay point-of-service cost shares. **Most Tricare enrollees do not require a referral and can get urgent care at any Tricare authorized urgent care center or network provider. *VA healthcare enrollees do not require a referral or prior authorization and can receive urgent care at any VA authorized urgent care provider. ^In Delaware, MedExpress is referred to as MedExpress Walk-In Care. ![]()
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